Selecting All-Star Customer Service, Inc., (ASCS) ensures that you get the highest quality mystery shopping services to save you time and deliver results. The owners of All-Star Customer Service, David Kantner, M.B.A. and the ASCS team, have a depth of successful experience, in the corporate world and that makes all the difference for you- because we successfully delivered results on your side of the desk in operations, sales training, mergers & acquisitions, customer service, human resources and more. We are experts at improving sales and customer experiences – and use mystery shopping and other solutions to help you succeed. (Please see our Case Study). Other companies will give you mystery shop data but we will give you results.Some of Our Achievements Include:
- Being nationally recognized experts on customer service (Watch Media).
- Being featured on radio, print and TV regarding improving employee performances.
- Working with events from a few hundred through over fifty-thousand customers.
- Successful experience from being selected from national competition to perform airport shops, apartment shops, restaurant shops, retail shops, auto shops, bank shops, healthcare shops, merchandising shops, Spanish shops, etc. We have the expertise to deliver a customized program for whatever your business.
- Establishing customer experience standards for entire organizations.
- Selected to improve customer service at an NBA Championship Series at American Airlines Center.
- Working at NBA, NFL, NHL and MLB events.
- Successfully working with mom and pop businesses through billion dollar businesses.
- Providing special video learning services and training (Watch Media).
- Performing competitive market evaluations.
- And more.
Some of Our Extra Value to You Include:
- FREE “How To Get The Most Out Of Your Mystery Shopping” Pamphlet.
- FREE All-Star Newsletter – with tips on how to reward/motivate employees.
- FREE report that summarizes the results of your program at a glance to save you time.
- State of the art online reporting system (see Survey Software).
- M.B.A supervision of your program – for maximum quality and success
- Actual review of shopper credentials so you get the best quality (many companies will not tell you they pick the fist shopper that applies).
- Expertise and resources to perform video shops – most companies cannot do this, so they how do they know how good their shoppers are?
- Expertise on what we learned from performing tens of thousands of shops nation-wide.
- Plus much more!
Eight-Services-In-One
The way we provide mystery shopping services, they stretch your dollar because they can:
1) Measure customer experiences – to create repeat business and referrals
2) Measure employee performance – for employee (and team leader) evaluations
3) Promote employee learning - just like a training program
4) Change culture - like a culture program
5) Motivate employees - like a rewards program
6) Improve sales - like a sales improvement program
7) Define customer experiences - like customer experience standards program
8) Save time managing - like a time management seminar
Your results are 100% dependent on the expertise of the company you choose.
Please contact us now for more information. Thank You.
