IWR Web Surveys
IWR’s are online surveys for your actual customers to easily answer. You inform your customers of the link using your website, receipts, signage, etc. These IWR’s are designed to give you IMMEDIATE customer feedback. They are customized to your exact needs and you can can use them for multiple needs like comments, complaints, great employee efforts, etc. The value is you are capturing valuable customer feedback. The results of responses can be analized using our powerful survey software so you can identify inexpensive issues before they become expensive issues. We can give you the authority to just turn this feature over to you or we can manage it for you. It is totally automated – no need to write down note or tie up expensive manpower.
