Why Choose Us?

Depth of Experience
No other company can match our successful executive experience in operations, sales, training, human resources, etc., when delivering your services. This experience goes directly into every mystery shop and every service we provide. Don’t take our word for it…For example one of our many clients wrote:

"Many times the companies are one dimensional on the services they can provide. Your willingness to discuss our needs as a company on both the customer service side and loss prevention side were important to making our shops a success P. Spike, Manager of a Major League Stadium".


Quality Shoppers

Video Mystery Shopping

Better shopper’s means better results for you. All our shoppers are thoroughly screened and evaluated for the best quality for your needs. We have shoppers nationwide. We even have certifications, to test shoppers, for specific audits. Many other companies are going after the volume of shops and they will pick the first shopper that applies – not the best shopper. This saves them time and money BUT it will cost you dearly. We have a successful process for selecting the best shopper for you. This results in your program having accuracy, timeliness and superior quality. Many of our clients credit our shoppers for reporting detailed observations that drive INNOVATIVE profitable improvements in their operations (See Case Study).

Industry Standard Online Reporting
We have the highest quality reporting system. It is a cutting edge online system with so many valuable features that save you time and empower you to reach higher goals. You have at your fingertips all the information with a minimum of effort. It has a client dashboard, customizable reporting, color coded scoring, trend analysis, graphing, downloading into excel or PDF, sorting, geographic regional analysis, and much more – ALL the robust "best of breed" features to make you shine. (See Survey Software).

Guarantee
You have no risk. Our Service Guarantee is simple: We guarantee work to be completed to your satisfaction. If you are not satisfied with our work, just give us notice within 1 week after receiving it and we will redo the mystery shop at no charge.

Accurate & Timely Reporting
In today’ hyper-competative marketplace, ASCS’s system for delivering accurate and timely reporting is value added for you. Honed in by years of experience, our process ensures that you have what you need – when you need it.

Personalized Service

Hotel Mystery Shoppers

We give you personalized attention because your complete satisfaction is important to us. We always have time to talk to you and build a relationship that delivers results. We get over 60% of our business from referrals. Clients call us their “Strategic Partner” – not a vender. If you want a company that aligns themselves to just delivering “shops” - contact the other companies. If you want company that has proven experience and will do whatever it takes to empower you to succeed, please contact us.

Improving Your Customer Experiences Is Like Having A Money Tree. And, Your Success Is 100% Dependent On The Expertise Of the Company You Choose. Choose All-Star Customer Service To Deliver Results.