Customer Service Research

ASCS has experience in various areas of customer research to give you multiple perspectives of your customer experiences. Services such as focus groups, exit surveys, competitive shops, mail out surveys, telephone call surveys, market analysis, online surveys, etc. empower you with valuable information to increase your profits. We start with your goals and build a customized solution. We deliver the results in with our powerful online reporting system (see Survey Software). This results in fast and robust decision-making information to drive improvements.

Request a Quote for Mystery Shopping Services