Spanish Mystery Shops

For many years ASCS has scheduled Spanish shops nation-wide to deliver excellent results. The Latino and Hispanic markets are exploding in spending growth. Do you want to know what the customer experience is for a customer that speaks fluent Spanish?
We have found it can be a totally different than the experience for a Englsih speaking customer. Hispanic and Latino shoppers are a unique niche area that most other companies cannot cover. We excel at it. We have outstanding shoppers with bilingual skills (English/Spanish) that write clear and concise wrtiiten reports in English to help you grow in this market. They can conduct the whole shop in Spannish. We have also used Spanish speaking shoppers to actually make a purchase, to report the customer experience.

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